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Shipping & returns

RETURN POLICY
 
Last updated July 29, 2021
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item, proof of purchase, return form, and mail your return to the following address:
 
Learning Essentials
Attn: Returns
RMA #
1830 E. Parks Hwy Suite A117  
Wasilla, AK 99654  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
All items are shipped directly from Learning Essentials using USPS. We are currently only shipping to location in Alaska. All shipping prices are based on the total price of your final purchase. Please see below for an example.
$1-$50 = $10 Shipping
$51-$100 = $14 Shipping
$101-$200 = $18 Shipping
$201-$300 = $22 Shipping
Please note all in-store pick ups are free of shipping Charges!  
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
        
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
907-357-3990 
[email protected]